High Energy Use Renewal Application

Recently, the California Public Utilities Commission (CPUC) added new requirements to the CARE program for continued participation.  These requirements apply to customers who demonstrate high energy use while on the program. 

If you received a letter from us regarding your high energy use (400% or 600% above baseline), you must reapply to continue receiving your monthly bill discount. If we do not hear from you by the date specified in the letter, the bill discount will be removed from your account.  

Follow the steps below to renew your bill discount. Then send us your application and supporting documents via:

  • Follow these steps to renew your bill discount
    1. Provide a transcript of the Tax Return or IRS Verification of Non-Filing for every adult in the household

      Each adult in the household is required to provide the most recent IRS Transcript of Tax Return or IRS Verification of Non-Filing.  To obtain your free IRS Transcript of Tax Return or IRS Verification of Non-Filing, go to: IRS.gov/Individuals/Get-Transcript, or call 1-800-908-9946 (select option 2 for your free transcript).  If you have income that is not reflected on your Transcript, the following documents must also be provided.

      Type of income

      Required Documents
      (Additional documents may be requested.)

      Wages, salary, tips, commissions

      Two consecutive paycheck stubs OR Written affidavit from employer for cash wages AND Two recent consecutive bank statements.

      SSI, SSP, SSA, SSDI, pensions and annuities, workers compensation, unemployment benefits, foster care, veterans benefits.

      Benefit/award letter AND Two recent consecutive bank statements showing the deposits.

      Family or Monetary Support

      Letter from person(s) providing support, including name, address, phone number, signature, and monthly or annual amount of support AND Two recent consecutive bank statements showing the amount(s).

      School grants, scholarships, or other aid

      Benefit/award letter OR Two recent consecutive paycheck stubs.

      Zero income or non-filing

      IRS Transcript of Tax Return indicating non-filing status for every adult household member AND Two recent consecutive bank statements.

    2. Provide an Income Validation Form to participate in SDG&E’s Energy Savings Assistance Program.

      Income Validation Form

    3. Maintain your energy use to below 600% of your baseline

      If your energy use reaches 600% of your baseline, additional steps will be required for continuation of the monthly discount.

  • Program eligibility requirements

    Eligibility is based on your household size and yearly income.

    Income levels that qualify

    You may qualify based on household size and total current household income*=Total income of all persons living in your house, condo, apartment or mobile home.

    Number of persons in household

    Maximum Combined Annual Income















    Each additional person: +$8,360
    Effective June 1, 2017 - May 31, 2018

    *Total household income is all taxable and non-taxable revenues, from all household members, from whatever sources derived, including but not limited to: wages, salaries, interest, dividends, spousal and child support payments; public assistance payments, Social Security and pensions, rental income, income from self-employment, and all employment-related non-cash income.

    Other Requirements

    • The SDG&E bill must be in your name and the address must be your primary residence.
    • You must notify SDG&E if you no longer qualify.
    • You must maintain acceptable usage levels.
    • You may not be claimed on another person’s income tax return other than your spouse.
    • Your total current household income (all income, including housing and military subsidies, for all persons living in your home) before deductions must be within the income levels in the chart for your household size OR your household is receiving benefits from one of the public assistance programs accepted by the program.
    • You must renew your application when requested.

    If you’d like to read more about the new CARE Program requirements you can visit these links: