Customers with Disabilities

Our Commitment to Accessibility

If you have a disability or are a senior citizen (age 62 and over), we will note that information to help us to serve you better.

A disability is an impairment that substantially limits one or more major life activities such as: deafness, blindness, paraplegic, quadriplegic, hemiplegic, scleroderma, compromised immune system, multiple sclerosis or life threatening illness.

We invite you to take advantage of our services:

  • Use our TDD/TTY phone number – 1-877-889-7343.
  • Request a technician to mark your control knobs if you are visually impaired.  We will use adhesive Braille dots to mark the dial in 100 degree increments.
  • Request a Braille bill at 1-800-411-7343.
  • Visit one of our accessible offices.
  • Learn more about bill assistance programs.