Report or check the status of an electric outage
Electric Emergencies & Outages
If you see a fallen power line or safety hazard involving our equipment, call us from a safe location at 1-800-411-7343 or dial 9-1-1.
Never touch a downed power line. Click here for more safety tips about downed power lines.
If your electric outage is not an emergency, you can report an outage in the link below, or on our mobile app.
Gas Emergencies & Outages
If you suspect a gas leak, leave the area immediately. From a safe location, call SDG&E at 1-800-411-7343 or call 9-1-1, 24 hours a day, seven days a week.
Click here for more information on gas leak safety.
Call SDG&E at 1-800-411-7343 if you experience a gas outage.
You can sign up to receive outage alerts via email, text or phone. Sign up for alerts on My Account.
You can also check the status of an outage or sign up for mobile alerts on SDG&E’s mobile app. You can download the app from the App Store or from the Google Play Store.
If you do experience an outage, our crews will work as safely and quickly as possible to restore power.
If an outage is only affecting your home/business, we’ll send a service technician. An adult (18 years of age or older) must be present when a technician arrives.